Your trust in our store is very important to us and we do our best to meet your expectations.
Return Policy:
A- If the buyer objects within 3 days of receiving the order by calling or email ([email protected]) or through social media channels.
1. The site bears the shipping fees paid to ship the item to the buyer.
2. The site bears the shipping fees for returning the item to it.
3. The full amount paid will be refunded via bank transfer within 14 days of approval of the refund request.
B- If the buyer objects after 3 days of receiving the order (only if the site approves the return of the product)
1. The buyer is responsible for the shipping fees paid to ship the item to him.
2. The site bears the shipping fees for returning the item to it.
3. The full amount paid will be refunded via bank transfer within 14 days of approval of the refund request.
Return requests are not accepted as this causes financial loss to our store, as each product is manufactured and prepared according to the buyer’s request.
The customer requests compensation directly from the shipping company for the amount of damage.
